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Returns & Refunds

What’s your return policy?

Our return policy is designed to be fair and transparent while cutting down on waste. If you purchased Return Protection at checkout, you’re in luck – you get 7 days after delivery to return your item for any reason, no hassle. This gives you flexibi

How do I initiate a return or report a problem with my order?

If you need to return an item or something isn’t quite right with your order, getting it resolved is easy. Just email us at [email protected] with your order number and the details of your return request or issue. Be sure to reach out within 7 da

How long do refunds take?

After we’ve verified your return or resolved the issue with your order, we’ll process your refund right away. Typically, once we issue the refund, it takes roughly 5–10 business days for the money to show back up in your account, depending on your ba

Can I exchange my item for something else?

We don’t have a traditional exchange program in place, but you can still get the item you want. Here’s how it works: if you decide you need a different product, you would return the item you have (as long as it’s eligible under our return policy) and