REBEL Support logo
REBEL Support logo

All articles

What is Return Protection?Updated 6 days ago

Return Protection is our optional add-on at checkout that gives you peace of mind in case you change your mind. In a nutshell, if you purchase Return Protection, you have 7 days after delivery to return the item for any reason – no questions asked and no extra return shipping fees.

 

Details:

  • Flexibility: Decided the product isn’t right for you? With Return Protection, you can send it back within 7 days of receiving it, whether it’s because you changed your mind, it didn’t meet your expectations, or you just don’t need it anymore.

  • Easy returns: We’ll provide you a prepaid return shipping label and instructions. You won’t have to pay return postage out-of-pocket.

  • Why it’s optional: We operate a sustainable model to reduce waste, and many of our items are deeply discounted. By making this optional, we keep prices low for everyone, and you choose if you want that extra flexibility.

  • Cost: The Return Protection fee is a small percentage of the item’s price (you’ll see the amount at checkout). It helps cover handling and potential restocking.

Think of Return Protection as a little “oops insurance.” Most customers don’t end up returning their items, but it’s there if you want that extra reassurance. Either way, if something arrives damaged or not as described, we’ve got you covered (even without it).

Was this article helpful?
Yes
No