What’s your return policy?Updated 5 days ago
Our return policy is designed to be fair and transparent while cutting down on waste. If you purchased Return Protection at checkout, you’re in luck – you get 7 days after delivery to return your item for any reason, no hassle. This gives you flexibility in case something just isn’t right for you. If you didn’t add Return Protection, we still have your back under our standard return policy: you can request a return within 7 days of delivery only if there’s a problem with your order on our end. That includes scenarios like receiving the wrong or missing item, an item that isn’t as described, or an item that turns out not to be authentic. In those cases, we’ll verify the issue and then process your refund quickly. However, if the item arrived in the expected condition and you simply changed your mind or it doesn’t suit your space, we won’t be able to accept a return. This policy helps us prevent perfectly good products from going to waste, aligning with our sustainability mission. Thank you for understanding and double-checking your needs before you order!