How do I initiate a return or report a problem with my order?Updated 5 days ago
If you need to return an item or something isn’t quite right with your order, getting it resolved is easy. Just email us at [email protected] with your order number and the details of your return request or issue. Be sure to reach out within 7 days of your delivery so we can assist under our policy timeframe. If you purchased Return Protection and just decided the item isn’t for you, let us know – we’ll provide instructions and help arrange the return. If there’s an issue like a defect, damage, or wrong item, tell us what happened (photos are welcome, as they help us understand the problem). Our team will verify the issue and, once confirmed, we’ll send you the return details and get your refund processed right away. We’re committed to making sure you’re satisfied, so don’t hesitate to reach out!