Which items cannot be returned?Updated 6 days ago

We strive to be transparent about what can and can’t be returned. Generally, any item eligible for our Return Protection program can be returned within 7 days of delivery if you purchased that protection. However, some items are final sale or not returnable due to their nature, even with Return Protection.

Non-returnable items may include:

• Personal use items: Things like breastfeeding accessories, certain baby care items, or anything that touches the skin or mouth might be final sale for hygiene and safety reasons.

• Clearance or final sale marked products: If an item was marked “final sale” on the product page, it isn’t eligible for return (unless it arrives damaged or defective).

• Digital gift cards: These can’t be “returned” for cash. (But they never expire, so you can use them anytime or regift them!)

• Items without Return Protection (change of mind): If you didn’t opt for Return Protection, we treat the sale as final unless there’s a product issue.

We always note on the product page if something is non-returnable, so you won’t be caught off guard. And remember, if an item arrives in poor condition or not as advertised, let us know – we’ll make it right regardless of return eligibility.