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Product & Inventory

What condition are the products in (Open Box, Overstock, etc.)?

We pride ourselves on only selling items that are in great shape – no surprises. You’ll see our products described as Open Box, Overstock, or sometimes Imperfect, and here’s what those mean: Open Box items have been taken out of their packaging befor

How do you ensure product quality and safety?

We take quality and safety extremely seriously – it’s the cornerstone of REBEL’s trust with our customers. In fact, we have what we call the REBEL Pinky Promise, which means every item is thoroughly quality-checked and “REBEL Approved” before it ever

What kinds of products does REBEL carry?

REBEL’s product range spans everything from baby to home. We made our name in baby gear, so you’ll find all the parenting essentials: strollers, car seats, playpens, baby monitors, feeding gear, nursery furniture, and beyond – featuring favorite bran

Are all your products authentic and from legitimate brands?

All products on REBEL are authentic, brand-name items – we guarantee it. We source our inventory by working closely with official retail partners and brands, so everything comes through legitimate channels (think of us as an extension of the brands’

Do products come with a warranty?

We do not offer a separate REBEL warranty on our products, but many items will still carry their original manufacturer’s warranty (since they are essentially new). The exact warranty coverage can depend on the brand and product. For example, some bra

Can I sell or trade in my used items to REBEL?

We currently don’t have a program to buy or trade in items directly from individuals. REBEL’s inventory comes from our network of retail and brand partners – essentially, we’re helping those partners find new homes for their excess stock and returned

When will out-of-stock items be restocked?

Inventory moves fast at REBEL, and we know it’s a bummer when the item you want is sold out. Restocking can vary item by item, since our products come from returns and overstock from various partners. Here’s the scoop on restocks:. No guaranteed sche

Can I get notified when an item is back in stock or when new products arrive?

We currently don’t have an automated “Notify Me” feature (like an email alert) for restocks, but we’re exploring that for the future. In the meantime, here are some tips to stay in the loop:. Join our email list: This is the best way to hear about ne

Can I request or suggest a product or brand for REBEL to carry?

We love hearing what you’re looking for! While we can’t guarantee we’ll carry every suggested product or brand (since our inventory depends on returned and overstock items our partners have), your suggestions help us understand what customers want. H

Do products include all original accessories and manuals?

We know getting all the pieces and info is important. In most cases, yes – our products come with all their original accessories and the user manuals. Here’s what to expect:. Open Box items: These are basically new, just unsealed. They should have ev

What if my product stops working after some time? Is it under warranty?

Warranty coverage for items purchased from REBEL depends entirely on the manufacturer. While many of our products are new and unused, they are often open-box or overstock — which means brands may or may not honor warranty claims. Here’s what you shou

Do you sell spare parts or accessories for the products?

At this time, REBEL doesn’t directly sell individual spare parts or accessories separate from the main products. Our focus is on complete products (like that stroller or blender) rather than the components. However, here’s what we suggest if you need

Are the product images on your site the actual items or stock photos?

Great question! We primarily use stock photos provided by the manufacturer or our partners for product listings. These images show the product in new condition, as it would appear brand new. Here’s why and what that means for you:. Consistency: Stock

Can I see or try products in person before buying?

REBEL operates 100% online, which is how we keep costs low and bring you great deals – but it does mean we don’t have a physical showroom or store for trying out items in person. We know buying sight-unseen can be a bit daunting, so here’s how we hel

Where do your products ship from?

Our products ship from various locations, because REBEL isn’t a single giant warehouse – it’s a network! We work with a variety of retail partners and warehouses. Here’s how it breaks down:. Regional distribution: We strategically use warehouses acro

How often do you add new products or inventory?

Pretty often! We’re constantly updating our inventory as new returns and overstock items become available from our partners. There isn’t a set schedule like “every Thursday,” but here’s what we can share:. Daily checks: Our system and team are checki

Is there any catch to the low prices? Why are your prices so low?

We get it – the deals can seem almost too good to be true! But there’s no catch, just a smart and sustainable system. Here’s why our prices are so low:. Open-box & overstock: We sell items that are returns or excess stock from top retailers. They’re

Do you offer bundle deals or discounts for buying multiple items?

Our pricing is already heavily discounted, so we don’t typically have additional bundle discounts on top of that. Each item is priced as low as possible based on its own merits. That said, we definitely run promotions and deals that can apply to your