REBEL Support

We currently don&#x2019;t have an automated &#x201C;Notify Me&#x201D; feature (like an email alert) for restocks, but we&#x2019;re exploring that for the future. In the meantime, here are some tips to stay in the loop:<ul data-start="35856" data-end="36650"><li data-start="35856" data-end="36070">Join our email list: This is the best way to hear about new arrivals, restocks of popular categories, and exclusive deals. We often announce when we&#x2019;ve got a big haul of new inventory in certain categories.</li><li data-start="36071" data-end="36228">Follow us on social media: We sometimes highlight hot restocks or new products on our social channels. It&#x2019;s a great way to get the news in real time.</li><li data-start="36229" data-end="36437">Check the site regularly: We update inventory often. If you&#x2019;re really keen on a particular item, checking its product page every now and then is an option (we know that requires a bit of dedication!).</li><li data-start="36438" data-end="36640">Similar item alerts: While not a direct notification, our site may show you similar items that are in stock when you view an out-of-stock product. You might find something you love just as much.</li></ul>We hear you &#x2013; a back-in-stock alert would be awesome, and our team is looking into adding that functionality. For now, staying connected with us through email or social is your best bet to catch that item when it reappears.

We currently don’t have an automated “Notify Me” feature (like an email alert) for restocks, but we’re exploring that for the future. In the meantime, here are some tips to stay in the loop:. Join our email list: This is the best way to hear about ne

Can I get notified when an item is back in stock or when new products arrive?

Product & Inventory

Where do you ship?

How much does shipping cost?

When will I receive my order?

How can I track my order?

Can I change or cancel my order?

Do you ship internationally?

Where is my order?

How do I track my order?

Do you offer expedited shipping?

How long does delivery take?

How do I apply a promo code?

I didn’t receive an order confirmation email. What should I do?

I entered the wrong shipping address for my order – what now?

My tracking number isn’t working or updating.

My order is taking longer than expected to arrive.

The tracking says my package was delivered, but I haven’t received it.

What if I’m not home when the delivery arrives?

Do you ship to P.O. boxes or APO/FPO addresses?

Which shipping carriers do you use, and can I choose a carrier?

Do I need to sign for my delivery?

Can I schedule a specific delivery date or time?

My order arrived, but an item is missing from the package.

I received the wrong item in my order.

What happens if my package is returned to sender or undeliverable?

I only received part of my order – where are the other items?

Order & Shipping

What’s your return policy?

How do I initiate a return or report a problem with my order?

How long do refunds take?

Can I exchange my item for something else?

Where can I access your return portal?

There’s an issue with my order – what should I do?

Are returns free? Do I have to pay for return shipping?

What is Return Protection?

I didn’t buy Return Protection. Can I still return my item?

Which items cannot be returned?

My item arrived damaged or not working (DOA). What should I do?

Do I need the original packaging for a return?

How do I get a return shipping label?

How will I receive my refund?

I haven’t received my refund yet – what should I do?

It’s past the 7-day return window – can I still return my item?

I received a REBEL item as a gift. Can I return or exchange it?

Can I receive my refund on a different card or as store credit?

Returns & Refunds

What condition are the products in (Open Box, Overstock, etc.)?

How do you ensure product quality and safety?

What kinds of products does REBEL carry?

Are all your products authentic and from legitimate brands?

Do products come with a warranty?

Can I sell or trade in my used items to REBEL?

When will out-of-stock items be restocked?

Can I request or suggest a product or brand for REBEL to carry?

Do products include all original accessories and manuals?

What if my product stops working after some time? Is it under warranty?

Do you sell spare parts or accessories for the products?

Are the product images on your site the actual items or stock photos?

Can I see or try products in person before buying?

Where do your products ship from?

How often do you add new products or inventory?

Is there any catch to the low prices? Why are your prices so low?

Do you offer bundle deals or discounts for buying multiple items?

What payment methods can I use?

Are financing or installment options available?

I forgot to use my promo code at checkout – can you apply it after the order is placed?

If I bought something and then saw a promotion or sale later, can I get a price adjustment?

Does REBEL price match other retailers?

Are there any exclusions or restrictions on promo codes?

Do you offer gift cards?

Payments & Promotions

When will my card be charged for my order?

Do you charge sales tax on orders?

Can I use a gift card and a promo code on the same order?

How can I hear about current or upcoming promotions and deals?

Do you offer a military or student discount?

Can I split my payment between multiple credit cards or payment methods?

Do REBEL gift cards ever expire or have fees?

Do promo codes or coupons expire?

Is it safe to use my credit card on your site?

Do you accept international credit cards or non-US currencies?

REBEL Referral Program: Get Rewarded for Sharing the Love

Do I need to create an account to shop on REBEL?

How do I create an account on REBEL?

I forgot my password. How do I reset it?

How do I update my account information (email, address, etc.)?

How can I view my past orders or check my order status?

How do I subscribe or unsubscribe from the REBEL newsletter and emails?

Accounts & Settings

Why did Rebelstork rebrand to REBEL? Is it the same company?

What is REBEL’s mission and why is it unique?

How does REBEL help the environment and promote sustainability?

Is REBEL a Certified B Corporation and what does that mean?

Where is REBEL based and does it have physical stores?

How can I contact REBEL if I need help or have questions?

Sustainability & Policies

Can I get notified when an item is back in stock or when new products arrive?Updated 2 days ago